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Managed AI services through SubAI

Your business is ready to use AI, but managing the technology, security, governance, and day-to-day performance can quickly become complex.

SubIT’s managed AI services give you the benefits of AI without adding operational burden: secure deployment, ongoing monitoring, governance, access controls, cost oversight, and continuous optimization so your team can use AI confidently while staying focused on the business.

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Get the repetitive work off your team’s plate.

Through SubAI, we help you automate the intake, document processing, follow-ups, and reporting that slow your business down. SubAI builds the automation, keeps it running, and shows you how it performs.

Book a discovery call with SubAI

Bring one process that takes too long. We’ll start there.

Explore SubAI

The small tasks are taking up a lot of the day

A customer sends a document. Someone downloads it, renames it, saves it, enters the details somewhere else, and emails the next person. Repeat that across your business and a lot of the day goes into moving work along. Customers wait for replies, and your team has less time for the work that needs their attention.

It is frustrating to see capable people tied up in filing and follow-ups. SubAI looks at those repeated steps and works out which ones software can handle. The goal is to give your team more room to serve customers and take on work, with people involved wherever their judgment is needed.

How SubIT and SubAI work together

SubIT provides managed IT services and cybersecurity. SubAI is a separate company founded by Manuel P. Carvajales, SubIT’s managing partner, to build and manage business automation.

The automation services on this page are delivered by SubAI. Your discovery call and any resulting automation engagement are with SubAI, with IT access and responsibilities coordinated as needed with your existing provider or internal team.

What could your team stop doing by hand?

These are examples to explore during discovery. The right starting point depends on your process, systems, and the amount of work involved.

Move new inquiries forward

Capture incoming details, flag missing information, and prepare the next step for the right person. Give your team a way to see which requests still need attention.

Cut the handling around documents

Organize incoming files, extract agreed information, and prepare it for the next step. Send incomplete or uncertain results to a person for review.

Keep follow-ups from slipping

Use an inquiry, due date, or change in status to trigger the next task or prepare a reminder. Agree in advance which actions can run automatically and which need approval.

Get reports without assembling them by hand

Bring information from your business systems into a recurring report. Make the numbers and outstanding work available to the people who need them.

Start with work that is worth automating

1. Talk through the process

On the discovery call, SubAI walks through what happens today, who handles it, and where it slows down. What could your team get to if that work took less of the day? You do not need a technical plan or a list of AI tools.

2. Get a written recommendation

If there is a worthwhile opportunity, the next step is a paid diagnostic. It produces a written report of the opportunities, a recommended starting point, and proposed pricing. You keep that report whether or not you move forward.

3. Build and test the automation

Before building, SubAI agrees with you on the work to be automated, the monthly fee, and a measurable success test. That might mean completing a task within an agreed time or producing work that meets an agreed quality standard.

The build and proving period are unbilled. Automation billing starts when the agreed test is met. There is no implementation fee; the diagnostic is a separate paid service.

Book a discovery call with SubAI

Someone keeps it working after launch

Business processes change. So do the systems they depend on. SubAI monitors the automation, handles maintenance and fixes, and works through improvements within the agreed engagement.

Standard engagements include a weekly report, or monthly if you prefer. It shows completed work, the quality of the results, and what needs attention. Estimates of staff time released use a baseline you agree to and account for the work people still do.

Questions about managed AI services

What are managed AI services?

For SubAI, managed AI services mean building and maintaining automation for a defined business process. That includes connecting the relevant systems, testing the work, monitoring performance, and handling fixes. AI is used where it helps; some steps are better handled by ordinary software rules.

Can the automation work with our existing software?

That is assessed before a build is recommended. SubAI reviews the systems involved, the information they need to exchange, and the access they allow. The proposal explains the connections that are feasible and any changes needed. Support for a particular product is confirmed during scoping.

How is sensitive business information handled?

Before building, SubAI establishes what information the workflow needs, who may access it, and which services would process it. Data handling and review requirements are agreed for that workflow. Any industry-specific diligence is scoped separately before the affected work begins.

Will someone still check the work?

You and SubAI decide what can run automatically and what needs human review. Testing uses real examples and known exceptions. The automation includes rules for routing work to a person when it falls outside the agreed conditions.

What does the service cost?

The diagnostic costs $2,000 once. Custom managed engagements start at $5,000 per month; smaller deployments using a suitable existing solution start at $2,000 per month, subject to fit and capacity. Automation billing starts when the agreed success test is met. Larger engagements are scoped and priced before building. The diagnostic is credited against the first month if building starts within 30 days.

See SubAI pricing and billing details

What if the automation does not pass its test?

SubAI can offer one fix cycle of up to 30 additional days at its cost, which you may decline. If the automation never passes, it is removed and you are not billed for it. The diagnostic remains payable for the written report. The proposal sets the test and any conditions that pause the proving period.

Which task would you most like to take off your team’s plate?

Bring the process that takes too long, gets entered twice, or needs another reminder. SubAI will help you decide whether there is a worthwhile place to start.

Book a discovery call with SubAI

The discovery call is separate from the paid diagnostic. You decide whether to take that next step after the conversation.

Client Success Stories

Don’t take our word for it. Here’s what happened when these businesses made the switch to SubIT.

Rodolfo Rodriguez

Sub IT and their team are the best in the game!! Best decision I could have made for my company. They’re extremely responsive and knowledgeable. They really facilitate all of our IT needs ensuring maximum efficiency and satisfaction for our customers. Thanks Sub IT !

Daniel Merino

My company has been using subIT for a while now and I can honestly say they’re one of the best IT management and support companies in Miami. The team is super efficient, always quick to respond and very knowledgable. Whether it’s managing our network, handling cloud backups, setting up new equipment, or helping with cybersecurity, they’ve been all over it.

Most importantly, everyone I’ve interacted with is friendly, professional, and easy to work with. You can tell they take customer service seriously. Highly recommend them if you’re looking for solid IT support.

Kristine S. Quintanal

I recently worked with SubIT for our IT needs, and I could not be happier WTH the results. Their team was incredibly knowledgeable and responsive, addressing all our technical challenges promptly. They took the time to understand our business requirements and provided tailored solutions that greatly improved our efficiency. They really helped us improve our cybersecurity to make sure we were following the right protocols. Their customer support and IT support is outstanding; any questions we had were answered quickly and thoroughly. Their IT support ticketing system is so user friendly. I highly recommend SubIT for anyone looking for a reliable and professional IT services!

Briana Martinez

I can’t express enough how pleased I am with the outstanding services SubIT provides us.

Manny and his team treated me like I was their most Important client. The kindness and attention to detail was unmatched. Some of the help I received honestly felt like having a dedicated chief strategist on board.

I’m not a typical reviewer but when companies do great work, they deserve to be recognized. I have had other IT experiences and this doesn’t even come close. I can actually talk to someone. The staff is top notch. Not looking back.

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Elis Rojas

Managing Partner of Law Firm

SubIT has assisted my small business for over a year now. They are efficient, knowledgeable, and are informed in complex areas of cyber security. Our IT needs are completely met and our staff is able to be productive because of SubIT’s service. We could not recommend them more!

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Jose

Managing Partner of Law Firm

“SubIT stands out among the other firms we’ve used in the past.”

The single greatest benefit to having SubIT handle our IT is that we’ve been able to outsource an entire department to a group of professionals with the technical expertise necessary to streamline a lot of the processes that would normally fall on us. SubIT stands out among the other firms we’ve used in the past by being agile and adaptable. When we’ve presented them with unique issues they’ve been able to adapt and deliver solutions to specifically address our needs faster than I’ve thought possible. Additionally, there’s no drop off of talent or expertise depending on what rep you’re working with, there is quality up and down the roster.

If someone is on the fence, I would advise them not to think twice. Leave the IT work to SubIT; let SubIT handle your IT and technical issues so you can get back to doing what you love most, running and growing your business.

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Raymond

Partner of CPA Firm

“They are a part of our team.”

SubIT offers so much however their three greatest strengths are: consistent, service, availability, and our relationship with them. They are a part of our team.

Make no mistake, SubIT must be your first choice for IT Services.

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Estrella

CFO of Construction Company

“We no longer have to worry about long delays.”

Peace of mind is the biggest benefit we have experienced with working with SubIT. We no longer have to worry about long delays like we did before. Their response time is excellent, and our needs are taken care of. Try SubIT – you will not be disappointed!

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Juan

COO of Primary Care Centers

“Can quickly provide solutions to our needs.”

With SubIT we have continuous access to knowledgeable and experienced IT professionals ready to assist us in resolving both complex and routine matters.

SubIT is above the industry standard by offering immediate responses to our staff and can quickly provide solutions to our needs. SubIT works diligently to resolve your technical issues and provides peace of mind.

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Eduard

Partner, CPA Firm

The biggest benefits of working with SubIT are teamwork and reliability. All the technicians are knowledgeable and friendly. SubIT is quick to respond to our company’s needs especially when it comes to network solutions and in business time is money. We can’t afford for our systems to be down and SubIT keeps us up and running

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For straightforward IT advice, contact Managed IT Services & Support in Miami | SubIT. Call (305) 239-8768 to schedule your consultation.

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