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Give your team more time for clients.

When the day fills up with document requests, data entry, and follow-ups, client work has to wait. SubAI helps Miami businesses automate that recurring work and keeps the automation running.

Book a discovery call with SubAI

Tell us where work gets stuck. We’ll explore whether automation makes sense.

Explore SubAI

Where client work gets held up

An appointment is ready to book, but the intake details are incomplete. A client has sent documents, but someone still has to sort them and update the record. Another office is waiting for information that is sitting in an inbox.

While those handoffs wait, clients wait too. It is frustrating to have capable people chasing paperwork instead of helping the next client.

Those are useful places to look for automation. SubAI starts by understanding the repeated handling and the decisions your people need to make.

A connection through SubIT

SubIT has served Miami businesses since 2015. Its managing partner, Manuel P. Carvajales, founded SubAI as a separate company focused on building and managing business automation.

SubIT provides IT support and cybersecurity. SubAI delivers the automation described here, with its own discovery process and engagement. You can explore the service directly with SubAI.

Where automation could help your firm

For law firms

Explore the work around new-client intake and incoming matter documents. A workflow might organize submitted files, flag missing intake information, or prepare materials for staff review. Your firm defines the review needed before work is accepted or used.

For CPA and accounting firms

Look at recurring document collection, receipt handling, and the preparation of information for review. Automation can help organize what has arrived and identify what is still missing, so staff can spend less time checking inboxes and updating tracking sheets. The exact checks depend on your firm’s process.

For businesses with several offices

Review the handoffs between teams. A useful workflow might move approved information into the next system, assign a follow-up task, or assemble a recurring report across locations. Responsibilities and access are agreed for each office involved.

These are starting points for a conversation. SubAI checks feasibility and the business case before recommending a build.

Find out whether the work justifies the investment

1. Start with a discovery call

Bring one recurring task. SubAI will ask how often it happens, who handles it, and what is delayed while it waits. What would faster turnaround let your team do for clients?

You do not need to know which AI tools to use. The first step is understanding the work.

2. Get a written recommendation

If there is a worthwhile opportunity, the paid diagnostic assesses what automation could handle and what your team would still need to do. You receive a written report with a recommended starting point and proposed pricing.

You keep the report whether or not you proceed. If the opportunity does not support an engagement, the report says so.

3. Build and test it on real work

Your team brings examples and explains the exceptions. SubAI handles the technical implementation and testing, with your staff reviewing sample results.

Before building, you agree on the scope, monthly fee, and success test. The build and proving period are unbilled, and automation billing starts when that test is met. There is no implementation fee. The diagnostic is a separate paid service.

Book a discovery call with SubAI

Keep your attention on clients as the automation runs

After launch, SubAI monitors and maintains the automation. Standard engagements include a weekly report, or monthly if you prefer, so you can see what was completed, how it performed, and what needs attention.

Questions from Miami businesses

Do we need to know what we want to automate?

No. Bring a process that feels slow or repetitive, along with an example of how it works today. The discovery call helps establish whether it is worth investigating further. You can decide afterward whether to proceed with the paid diagnostic.

Can SubAI work with Microsoft 365 and our firm’s other systems?

SubAI reviews how your email, shared files, document management, and business software fit into the proposed workflow. Connections depend on the access each system allows and your requirements. Feasibility is confirmed before a build is agreed.

What about confidential client files?

The workflow’s data needs and handling requirements are reviewed before building. That includes the services that would process the information, access permissions, and where your staff must review the work. Industry-specific diligence, when needed, has a separate scope and price. Using automation does not remove your firm’s professional review responsibilities.

Can we include work in English and Spanish?

Tell SubAI which languages the workflow needs to handle and bring representative examples. Language requirements become part of the feasibility assessment and quality testing before a scope is agreed. Suitability depends on the task and the standard the results need to meet.

How long does implementation take?

The timeline depends on the workflow, system access, and the reviews needed from your team. SubAI sets the planned schedule in the proposal, including testing on real work. Required access or approval delays can affect that schedule and pause the proving period under the agreed terms.

How much do managed AI services cost?

The diagnostic is $2,000 once. Custom managed engagements start at $5,000 per month. Smaller deployments start at $2,000 per month when a suitable existing solution and capacity are available. Automation billing starts when the agreed success test is met. Larger engagements are priced before building. The diagnostic is credited against the first month if building starts within 30 days.

Review SubAI pricing and what is included

How will we know whether it is helping?

Agree on a useful measure before building, such as completed document packets, turnaround time, or results accepted after review. Reports show those results and any exceptions. Where there is an agreed baseline, estimated staff time released is calculated after allowing for remaining review and correction. Revenue estimates are identified separately.

Bring us the work that keeps interrupting client service

An intake process, a recurring document request, or a report assembled by hand is enough to start. Talk with SubAI about where the time goes and what a better process would look like.

Book a discovery call with SubAI

The discovery call is separate from the paid diagnostic. You decide whether to proceed after the call.

Client Success Stories

Don’t take our word for it. Here’s what happened when these businesses made the switch to SubIT.

Rodolfo Rodriguez

Sub IT and their team are the best in the game!! Best decision I could have made for my company. They’re extremely responsive and knowledgeable. They really facilitate all of our IT needs ensuring maximum efficiency and satisfaction for our customers. Thanks Sub IT !

Daniel Merino

My company has been using subIT for a while now and I can honestly say they’re one of the best IT management and support companies in Miami. The team is super efficient, always quick to respond and very knowledgable. Whether it’s managing our network, handling cloud backups, setting up new equipment, or helping with cybersecurity, they’ve been all over it.

Most importantly, everyone I’ve interacted with is friendly, professional, and easy to work with. You can tell they take customer service seriously. Highly recommend them if you’re looking for solid IT support.

Kristine S. Quintanal

I recently worked with SubIT for our IT needs, and I could not be happier WTH the results. Their team was incredibly knowledgeable and responsive, addressing all our technical challenges promptly. They took the time to understand our business requirements and provided tailored solutions that greatly improved our efficiency. They really helped us improve our cybersecurity to make sure we were following the right protocols. Their customer support and IT support is outstanding; any questions we had were answered quickly and thoroughly. Their IT support ticketing system is so user friendly. I highly recommend SubIT for anyone looking for a reliable and professional IT services!

Briana Martinez

I can’t express enough how pleased I am with the outstanding services SubIT provides us.

Manny and his team treated me like I was their most Important client. The kindness and attention to detail was unmatched. Some of the help I received honestly felt like having a dedicated chief strategist on board.

I’m not a typical reviewer but when companies do great work, they deserve to be recognized. I have had other IT experiences and this doesn’t even come close. I can actually talk to someone. The staff is top notch. Not looking back.

Professional woman with glasses and long blonde hair

Elis Rojas

Managing Partner of Law Firm

SubIT has assisted my small business for over a year now. They are efficient, knowledgeable, and are informed in complex areas of cyber security. Our IT needs are completely met and our staff is able to be productive because of SubIT’s service. We could not recommend them more!

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Jose

Managing Partner of Law Firm

“SubIT stands out among the other firms we’ve used in the past.”

The single greatest benefit to having SubIT handle our IT is that we’ve been able to outsource an entire department to a group of professionals with the technical expertise necessary to streamline a lot of the processes that would normally fall on us. SubIT stands out among the other firms we’ve used in the past by being agile and adaptable. When we’ve presented them with unique issues they’ve been able to adapt and deliver solutions to specifically address our needs faster than I’ve thought possible. Additionally, there’s no drop off of talent or expertise depending on what rep you’re working with, there is quality up and down the roster.

If someone is on the fence, I would advise them not to think twice. Leave the IT work to SubIT; let SubIT handle your IT and technical issues so you can get back to doing what you love most, running and growing your business.

Smiling man wearing a suit jacket

Raymond

Partner of CPA Firm

“They are a part of our team.”

SubIT offers so much however their three greatest strengths are: consistent, service, availability, and our relationship with them. They are a part of our team.

Make no mistake, SubIT must be your first choice for IT Services.

Smiling woman with dark hair in green shirt

Estrella

CFO of Construction Company

“We no longer have to worry about long delays.”

Peace of mind is the biggest benefit we have experienced with working with SubIT. We no longer have to worry about long delays like we did before. Their response time is excellent, and our needs are taken care of. Try SubIT – you will not be disappointed!

Smiling man in suit outdoors

Juan

COO of Primary Care Centers

“Can quickly provide solutions to our needs.”

With SubIT we have continuous access to knowledgeable and experienced IT professionals ready to assist us in resolving both complex and routine matters.

SubIT is above the industry standard by offering immediate responses to our staff and can quickly provide solutions to our needs. SubIT works diligently to resolve your technical issues and provides peace of mind.

GLSC and Company PLLC accounting firm logo

Eduard

Partner, CPA Firm

The biggest benefits of working with SubIT are teamwork and reliability. All the technicians are knowledgeable and friendly. SubIT is quick to respond to our company’s needs especially when it comes to network solutions and in business time is money. We can’t afford for our systems to be down and SubIT keeps us up and running

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For straightforward IT advice, contact Managed IT Services & Support in Miami | SubIT. Call (305) 239-8768 to schedule your consultation.

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