MSP vs MSSP: What’s the Difference?

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Businesses worldwide are increasing their investment in IT management and cybersecurity. According to Statista, the global cybersecurity market is projected to reach $202.98 billion by 2025, showing the growing need for both MSPs and MSSPs. 

While MSPs focus on IT operations, MSSPs handle cybersecurity threats and compliance, understanding and choosing the right services  depends on your business priorities.

At SubIT, we do everything a business expects from a full-scale department without the overhead of hiring an in-house team. From day-to-day IT support to advanced cybersecurity, we take full responsibility for managing your technology so you can focus on growing your business. 

Key Takeaways

  • MSPs manage IT operations like networks, helpdesk support, and software updates, with basic security included. 
  • MSSPs focus on advanced cybersecurity, offering threat detection, compliance support, and 24/7 monitoring. 
  • Choose the right services based on your priorities. MSP for IT management, MSSP for security, or both for full coverage.

What is an MSP?

A Managed Service Provider (MSP) takes care of IT infrastructure, making sure networks, cloud platforms, and software stay operational. Managed services are now one of the fastest-growing segments in the security services market, with increasing demand from businesses looking to outsource IT operations.

MSPs provide:

  • Cloud & network management – Keeps systems running efficiently.
  • Helpdesk support – Resolves technical issues for employees.
  • Software updates & patching – Assures that systems stay secure.
  • Basic security – Firewalls, antivirus, and backup solutions.

MSPs offer basic security, but their primary focus is IT management not cyber threat detection or compliance monitoring.

Who Needs an MSP?

Businesses that want outsourced IT support without hiring an in-house team. MSPs are ideal for companies looking to reduce downtime, cut IT costs, and improve system performance. However, if security is a top concern, an MSP alone may not be enough.

What is an MSSP?

A Managed Security Service Provider (MSSP) protects businesses from cyber threats, offering advanced security solutions beyond basic IT support. Cybercrime is on the rise, and businesses are investing heavily in managed security services.

MSSPs provide:

  • Threat detection & response – 24/7 monitoring for attacks.
  • Security Operations Center (SOC) – Proactive security incident management.
  • Compliance Support – Makes sure businesses meet HIPAA, PCI-DSS, and GDPR requirements.
  • Penetration testing & risk assessments – Finds vulnerabilities before hackers do.

Who Needs an MSSP?

Businesses handling sensitive data or facing high cyber risks. MSSPs are vital for industries like finance, healthcare, e-commerce, and SaaS that need strict security measures and compliance. If security is a priority, an MSSP is the right choice.

The Difference Between MSP and MSSP

MSP vs MSSP comparison: focus, services, security, best use.

Here are the key differences for MSP and MSSPs:

FeatureMSPMSSP
FocusIT managementCybersecurity
ServicesCloud, network, helpdeskThreat monitoring, response
Security LevelBasic (firewalls, antivirus)Advanced (SIEM, SOC, compliance)
Best forIT efficiencyCyber risk protection

Do You Need an MSP, MSSP, or Both?

  • Choose an MSP if you need IT management with minimal security needs.
  • Choose an MSSP if cybersecurity and compliance are your main concerns.
  • Use both if you want fully managed IT and security. Some providers offer hybrid MSP + MSSP solutions for complete coverage.

Need IT Support or Security You Can Rely On?

If you need IT management, advanced cybersecurity, or both, choosing the right provider makes all the difference. MSPs keep your systems running, and MSSPs keep them secure. SubIT offers both at a high level without the hassle of hiring an in-house team.

Ready to see how we can help? Get in touch today and let’s find the right solution for your business.

 

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Client Success Stories

Don’t take our word for it. Here’s what happened when these businesses made the switch to SubIT.

Rodolfo Rodriguez

Sub IT and their team are the best in the game!! Best decision I could have made for my company. They’re extremely responsive and knowledgeable. They really facilitate all of our IT needs ensuring maximum efficiency and satisfaction for our customers. Thanks Sub IT !

Daniel Merino

My company has been using subIT for a while now and I can honestly say they’re one of the best IT management and support companies in Miami. The team is super efficient, always quick to respond and very knowledgable. Whether it’s managing our network, handling cloud backups, setting up new equipment, or helping with cybersecurity, they’ve been all over it.

Most importantly, everyone I’ve interacted with is friendly, professional, and easy to work with. You can tell they take customer service seriously. Highly recommend them if you’re looking for solid IT support.

Kristine S. Quintanal

I recently worked with SubIT for our IT needs, and I could not be happier WTH the results. Their team was incredibly knowledgeable and responsive, addressing all our technical challenges promptly. They took the time to understand our business requirements and provided tailored solutions that greatly improved our efficiency. They really helped us improve our cybersecurity to make sure we were following the right protocols. Their customer support and IT support is outstanding; any questions we had were answered quickly and thoroughly. Their IT support ticketing system is so user friendly. I highly recommend SubIT for anyone looking for a reliable and professional IT services!

Briana Martinez

I can’t express enough how pleased I am with the outstanding services SubIT provides us.

Manny and his team treated me like I was their most Important client. The kindness and attention to detail was unmatched. Some of the help I received honestly felt like having a dedicated chief strategist on board.

I’m not a typical reviewer but when companies do great work, they deserve to be recognized. I have had other IT experiences and this doesn’t even come close. I can actually talk to someone. The staff is top notch. Not looking back.

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Elis Rojas

Managing Partner of Law Firm

SubIT has assisted my small business for over a year now. They are efficient, knowledgeable, and are informed in complex areas of cyber security. Our IT needs are completely met and our staff is able to be productive because of SubIT’s service. We could not recommend them more!

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Jose

Managing Partner of Law Firm

“SubIT stands out among the other firms we’ve used in the past.”

The single greatest benefit to having SubIT handle our IT is that we’ve been able to outsource an entire department to a group of professionals with the technical expertise necessary to streamline a lot of the processes that would normally fall on us. SubIT stands out among the other firms we’ve used in the past by being agile and adaptable. When we’ve presented them with unique issues they’ve been able to adapt and deliver solutions to specifically address our needs faster than I’ve thought possible. Additionally, there’s no drop off of talent or expertise depending on what rep you’re working with, there is quality up and down the roster.

If someone is on the fence, I would advise them not to think twice. Leave the IT work to SubIT; let SubIT handle your IT and technical issues so you can get back to doing what you love most, running and growing your business.

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Raymond

Partner of CPA Firm

“They are a part of our team.”

SubIT offers so much however their three greatest strengths are: consistent, service, availability, and our relationship with them. They are a part of our team.

Make no mistake, SubIT must be your first choice for IT Services.

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Estrella

CFO of Construction Company

“We no longer have to worry about long delays.”

Peace of mind is the biggest benefit we have experienced with working with SubIT. We no longer have to worry about long delays like we did before. Their response time is excellent, and our needs are taken care of. Try SubIT – you will not be disappointed!

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Juan

COO of Primary Care Centers

“Can quickly provide solutions to our needs.”

With SubIT we have continuous access to knowledgeable and experienced IT professionals ready to assist us in resolving both complex and routine matters.

SubIT is above the industry standard by offering immediate responses to our staff and can quickly provide solutions to our needs. SubIT works diligently to resolve your technical issues and provides peace of mind.

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Eduard

Partner, CPA Firm

The biggest benefits of working with SubIT are teamwork and reliability. All the technicians are knowledgeable and friendly. SubIT is quick to respond to our company’s needs especially when it comes to network solutions and in business time is money. We can’t afford for our systems to be down and SubIT keeps us up and running

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