OUTSOURCED IT
Outsourced IT in Miami Florida
What is Outsourced IT?
Outsourced IT involves partnering with an external organization to handle various IT functions which traditionally were managed in-house.
The global outsourcing market is valued at $92.5 billion, with the United States market alone worth $62 billion according to CustomerThink. This indicates a strong and growing reliance on outsourcing for competitive and operational advantages.
Our approach to outsourced IT focuses on providing a comprehensive package of services to provide an enterprise-level IT department, ensuring that each client receives the right mix of support, technology, and strategic guidance. This includes everything from routine IT Support to more complex services like Cybersecurity and Cloud Services.
Core Services of Outsourced IT
Cost Efficiency
Outsourced IT services provide a cost-effective solution for businesses. By outsourcing, companies can significantly reduce their labor costs and operational expenses.
A study by CustomerThink reveals that outsourcing helps businesses access specialized skills at a lower price compared to internal sources, enabling them to strategize their growth plans more effectively.
IT Management & Support
We provide a complete turnkey IT department for companies without their own IT resources. Our services are designed to encompass everything you would expect from an enterprise-level IT department. Our team of experts is dedicated to maintaining and enhancing your IT infrastructure, ensuring that technological challenges never hinder your business’s growth and profitability.
Cybersecurity Management
Our comprehensive Cybersecurity management includes a broad array of services to defend your network against threats.
These services range from deploying advanced security technologies to providing governance, risk, and compliance solutions. We ensure your business is fortified against cyber threats, maintaining the integrity and confidentiality of your critical data.
83% of IT leaders are outsourcing their security efforts, underscoring the importance of cybersecurity in the overall IT outsourcing strategy according to CustomerThink.
Co-Managed IT Services
For businesses with existing IT departments, we offer co-managed services. This allows you to outsource specific IT operations to us, enhancing your existing capabilities.
Our co-managed IT services provide flexibility, enabling you to scale your IT operations according to your business needs, without compromising on the quality or security of your IT infrastructure.
Governance, Risk, & Compliance
Our services extend to governance, risk management, and compliance. The vCIO Service is designed for companies seeking to align their business strategy with IT strategy, ensuring that IT initiatives support overall business goals.
For those requiring adherence to regulatory standards, our Chief Compliance Officer (CCO) Service ensures ongoing compliance, safeguarding your business against regulatory risks.
Hardware Procurement
Our expertise in selecting and acquiring the appropriate hardware removes the complexity and reduces the time involved in the procurement process, allowing you to focus more on your core business activities.
Understanding Miami’s Outsourced IT Needs
Miami’s economy, known for its diverse sectors such as tourism, real estate, Finance, and Hospitality, necessitates a versatile and advanced IT infrastructure. Outsourced IT services provide custom solutions tailored to these varied sectors, ensuring that Miami businesses have the technological tools they need to succeed in their specific industries.
Overcoming Geographic Challenges with IT Support
Miami’s geographical location poses unique challenges, including vulnerability to natural events like hurricanes. Our outsourced IT services include comprehensive disaster recovery and business continuity plans, crucial for Miami businesses to ensure minimal disruption and rapid recovery in the face of such challenges.
Addressing Miami’s IT Talent Gap
Outsourcing IT to us allows local businesses to bypass these recruitment challenges, providing immediate access to a vast pool of experienced IT professionals. This ensures that Miami businesses are supported by top-tier IT talent, without the limitations of the local job market.
Maximizing Customer Interactions in a Tourism-Driven City
Our proficiency in cutting-edge IT solutions can help Miami businesses elevate their customer experience, from improving online services to ensuring secure and efficient data management. This leads to increased customer satisfaction and loyalty, which is vital in a consumer-focused economy like Miami’s.
Facilitating International Connectivity for Miami’s Global Businesses
Our outsourced IT services can help businesses in Miami maintain robust and secure international communications and data exchange, essential for global trade and collaboration.
Service Highlights
Our culture is built around the pursuit of excellence and client satisfaction. This commitment is reflected in our service delivery, where we consistently track and measure performance using key performance indicators (KPIs). Our goal is to ensure that our clients are not just satisfied, but truly delighted with our services.
Emergency and Disaster Recovery
Understanding the critical nature of IT in business operations, we are always prepared to go the extra mile in emergency situations and disaster recovery scenarios. Our experienced team is adept at handling crises, ensuring that your business remains operational and resilient in the face of challenges.
Unlimited Support
Our clients benefit from unlimited remote and on-site support, provided during business hours, without extra charges for on-site service. This approach ensures that our clients receive the assistance they need without worrying about hourly rates or additional fees.
Focus on Security and Reliability
Our approach is designed to protect your network from evolving cyberthreats while ensuring that your team has uninterrupted access to IT resources, allowing them to work efficiently and securely.
Responsive Service Coordination
Our Service Coordination team expertly manages all incoming requests, ensuring high-priority tickets are addressed promptly and standard requests are handled efficiently. This system ensures that your IT needs are met swiftly and effectively.
Same-Day Response for Urgent Issues
Recognizing the impact of urgent IT issues on business operations, we guarantee same-day response for scenarios requiring immediate attention. Our diverse service offerings and dedicated team ensure that any business-impacting issue is resolved promptly, minimizing downtime and maintaining business continuity.
Learn More
Don’t let IT challenges hinder your progress. Contact us today to schedule a personalized discovery call. Our experts are ready to understand your unique IT needs and discuss how our services can contribute to your business’s success and growth.
Visit our Services Page directly to learn more or visit our Industries Page for more information on your specific sector.
FAQ
What types of companies does SubIT cater to?
We serve a diverse range of businesses, from those without an in-house IT department to those with internal IT teams looking for co-managed services. We support companies across various industries and geographical locations including North America, Europe, and select areas in Latin America.
How does SubIT's IT Management & Support enhance business operations?
Our IT Management & Support services are designed to handle all aspects of your IT needs, from troubleshooting to proactive management, ensuring smooth and efficient business operations without IT interruptions.
What cybersecurity measures does SubIT implement for client protection?
We employ a comprehensive set of cybersecurity services including network defense, risk assessments, and compliance strategies. We use advanced technologies like multi-factor authentication, anti-malware, and network monitoring to safeguard your data.
Can businesses with internal IT departments benefit from SubIT's services?
Absolutely. We offer co-managed IT services, allowing businesses to outsource certain IT operations and enhance their existing capabilities.
What is included in SubIT's Governance, Risk, & Compliance services?
Our services include aligning business strategy with IT strategy, regulatory compliance, and risk management. The vCIO and CCO services ensure your business adheres to regulatory standards and aligns IT initiatives with business goals.
Does SubIT offer hardware procurement?
Yes, we provide hardware procurement services, helping businesses select and acquire the appropriate tools efficiently.
How does SubIT ensure client satisfaction?
Client satisfaction is our top priority. We track service performance weekly and are dedicated to delivering high-quality services that exceed client expectations.
What emergency services does SubIT provide?
We are equipped to handle disaster recovery scenarios and urgent IT issues, ensuring minimal downtime and continuous business operations.
Are there any extra charges for on-site support?
No, our package includes unlimited on-site and remote support during business hours without additional charges.
How does SubIT handle urgent IT issues?
We guarantee same-day response for urgent issues and prioritize resolving any business-impacting IT challenges swiftly to maintain business continuity.
