An IT Department for Miami Small & Mid-Sized Businesses
Trusted. Reliable. Responsive.
Turn to subIT® when you can’t trust the valuable data and operations of your business to just any company.
The Office Managers Guide To IT Services
What You Should Expect To Pay For IT Support For Your Business (And How To Get Exactly What You Need Without Hidden Fees)
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FOCUSED ON YOU
Who We Are
subIT provides a turnkey IT department for companies that don’t have an IT department. We do everything a business would expect out of an enterprise IT Department and become our client’s partner by attaching ourselves to their operation like an HR or Accounting department would. We also work with companies that have internal IT resources and wish to outsource any part of their operations to us.
Our Services
IT Management & Help Desk
In an increasingly digital world, a smooth and efficient IT operation is the backbone of every successful business. It's why we at subIT have crafted an IT Help Desk that not only solves problems but prevents them and pushes your business towards its potential without IT problems getting in the way. Our IT Help Desk isn't just a support center-it's a hub of technical expertise, a fortress guarding your productivity, and a powerhouse that drives your business forward.
Our technicians will troubleshoot and proactively address issues on monitored systems daily. Our goal is to create a reliable computing environment for our clients, so IT is never in the way of their profitability. In addition to ensuring our client’s IT systems are reliable, we make ourselves responsible for their security as well using our extensive Cybersecurity Management services. Finally, we put a Business Continuity & Disaster Recovery plan in-place by ensuring that data our clients find critical to their business is always backed up and recoverable under any circumstance.
Cybersecurity Management
We don’t take the security of our clients lightly, so aside from using a comprehensive set of cybersecurity services to defend client networks, we provide governance, risk, and compliance services in the form of employee policies around systems usage, employee security awareness training, annual risk assessments, and strategies focused on reducing risk to a level the client finds tolerable.
Our robust Cybersecurity Management is included as part of our Complete IT service. This is part of a complete cybersecurity management package that sits on top of all the security technology we deploy and manage for clients like unified threat management devices, multi-factor authentication, identity and access management, anti-spam, anti-phishing, advanced anti-malware, password management, network activity monitoring, vulnerability management, data classification, data loss prevention, application control, as well as other services that are standard to our Complete IT Management service.
vCIO Service
Our vCIO Service is for companies that are looking for a fractional CIO with the option of adding our Chief Compliance Officer add-on. Our vCIO Service is there to serve in this executive-level role at your company with the goal of aligning business strategy with IT strategy, and consulting on technical business initiatives. For the CCO Service add-on, the idea is to ensure constant compliance.
We combine our vCIO Service with our Complete IT services to provide a complete 360 experience in IT and Cybersecurity Governance, Management, and Support. All our clients with over 100 employees are using our vCIO service in addition to our Complete IT service. Clients that need to meet specific regulatory compliance add our CCO service.
COMPELLING SERVICE
What you can expect as our client
Dedication to ensuring clients are beyond happy with our services
We take pride in what we do, and we’ve cultivated a culture of pride and excellence in service delivery with service performance KPI’s tracked weekly.
Going the extra mile when it matters
Having handled many disaster recovery scenarios or emergency situations, we understand when it’s time to roll our sleeves and get the job done.
Unlimited remote and on-site support
We don’t nickel and dime on hourly rates for on-site service. Our package includes all on-site and remote services during business hours at no extra charge.
Start Expecting More From Your
IT Service Provider
Discovery Call
On this call, we’ll discuss your unique situation, any concerns you have and answer any questions you have about us
Assess
A senior engineer conducts our proprietary 10-point assessment of your network’s security and overall health.
Connect
We work one-on-one with your team to ensure your IT and security goals are achieved.
Protect
Gain peace of mind 24/7 knowing your computers and network are monitored while protecting your data from cyberattacks.
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