Managed Security Service Providers (MSSPs): What They Are, How They Work, and Why Businesses Need Them

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Cyberattacks are becoming more frequent and harder to detect, putting businesses at greater risk than ever before. To stay protected, many companies are turning to Managed Security Service Providers (MSSPs), which are external teams that offer cybersecurity support and continuous monitoring to help prevent breaches before they happen.

According to Cybersecurity Ventures, global cybercrime costs are expected to grow by 15 percent, reaching $10.5 trillion USD annually by 2025. This growing trend indicates the immense need for businesses to invest in their cybersecurity. 

At SubIT, we provide enterprise-level IT and cybersecurity solutions that work like a full in-house team without the overhead. Our approach is about providing people with a skilled and engaged team that delivers real support when you need it.

Key Takeaways

  • MSSPs provide 24/7 threat monitoring, attack response, and compliance support.
  • They focus on cybersecurity, unlike MSPs, which handle general IT services.
  • Businesses use MSSPs to reduce risk, cut costs, and meet security regulations.
  • MSSPs offer enterprise-level protection without the expense of in-house security.

What Is a Managed Security Service Provider (MSSP)?

A Managed Security Service Provider (MSSP) is an external company that monitors, detects, and responds to cybersecurity threats for businesses. They provide outsourced security services, offering protection against cyberattacks 24/7.

What Does an MSSP Do?

An MSSP protects businesses by offering:

  • 24/7 Threat Monitoring – Detects suspicious activity in real time
  • Incident Response – Responds to cyberattacks to minimize damage
  • Firewall & Network Security – Blocks unauthorized access
  • Compliance Management – Helps meet regulations like GDPR and PCI DSS
  • Security Audits – Identifies and fixes system vulnerabilities

MSSP vs. MSP: What’s the Difference?

The key difference between an MSP and an MSSP is that an MSP manages general IT services, while an MSSP focuses on monitoring and protecting against cybersecurity threats. Here’s a further look at the differences: 

FeatureMSSP (Security)MSP (IT Services)
Main RoleCybersecurity protectionIT support & management
ServicesThreat detection, firewalls, complianceCloud storage, software updates, network management
Best ForBusinesses needing security Companies needing general IT support

Why More Businesses Are Choosing MSSPs

Benefits of Managed Security Service Providers

Businesses use MSSPs to reduce cyber risks, meet compliance standards, and avoid hiring costly in-house security teams. MSSPs provide security at a lower cost, making them useful for industries like finance, healthcare, and e-commerce.

How Do Managed Security Service Providers (MSSPs) Work?

MSSPs rely on advanced cybersecurity tools, such as Security Information and Event Management (SIEM) systems, intrusion detection, and AI-driven analytics, to stop attacks before they escalate. Their Security Operations Centers (SOCs) work around the clock to detect vulnerabilities and offer compliance with security regulations.

With ransomware attacks expected to cost businesses over $265 billion annually by 2031, as reported by Cybersecurity Ventures, companies can’t afford to take a reactive approach to security. MSSPs prevent costly breaches by continuously monitoring networks, identifying threats, and responding in real time.

How Do MSSPs Detect and Prevent Cyber Threats?

MSSPs use automated monitoring and human analysis to spot and stop threats before they cause harm. Their process includes:

  • Threat Detection – Scans network traffic for malware, phishing, and hacking attempts
  • Incident Response – Investigates alerts and stops cyberattacks before data is compromised
  • Vulnerability Management – Identifies weak points in systems and recommends fixes
  • Security Patching – Updates software and firewalls to close security gaps
  • Compliance Enforcement – Makes sure security meets regulations like GDPR and HIPAA

What Technologies Do MSSPs Use?

MSSPs rely on AI-driven tools, security platforms, and cloud-based monitoring to keep businesses safe. Key technologies include:

  • SIEM (Security Information and Event Management) – Collects and analyzes security data in real time
  • SOC (Security Operations Center) – A team of professionals monitoring threats 24/7
  • Firewall & Intrusion Detection Systems (IDS/IPS) – Blocks hackers from accessing networks
  • Endpoint Detection & Response (EDR) – Protects devices like laptops and servers from cyber threats
  • Threat Intelligence Feeds – Uses global data to predict and prevent cyberattacks

How Do MSSPs Stay Compliant With Security Regulations?

MSSPs help businesses follow cybersecurity laws like GDPR, PCI DSS, and HIPAA by:

  • Conducting Security Audits – Identifying compliance gaps and risks.
  • Implementing Required Controls – Setting up firewalls, encryption, and access controls.
  • Providing Compliance Reports – Generating documentation for regulators.
  • Continuous Monitoring – Offering ongoing compliance with industry standards.

Why Do Businesses Trust MSSPs?

MSSPs reduce security risks and prevent financial losses, all while being more cost-effective than in-house security teams. They provide protection, advanced technology, and 24/7 monitoring without requiring businesses to hire full-time security staff.

What Are the Risks of Not Using an MSSP?

Businesses without an MSSP face:

  • Increased Cyber Attacks – Hackers target unprotected systems
  • Data Breaches – Loss of customer data leads to lawsuits and reputational damage
  • Regulatory Fines – Non-compliance with security laws can cost millions
  • Downtime & Financial Losses – Cyber incidents shut down operations and impact revenue

Is an MSSP Right for Your Business?

Not all MSSPs offer the same level of protection. Businesses should look for proven experience, strong compliance support, and 24/7 threat response capabilities. 

When evaluating MSSPs, companies should ask about incident response times, security certifications (such as ISO 27001 or SOC 2), and real-time threat intelligence capabilities. The right MSSP should act as an extension of your IT team, making sure your business stays ahead of evolving cyber threats.

Security Shouldn’t Be an Afterthought, Make It a Strength

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Cyber threats aren’t slowing down, and relying on outdated or reactive security isn’t an option. A strong MSSP protects your business by helping it it run smarter, safer, and more effectively, no matter where or when you work.

At SubIT, we provide enterprise-level IT and security solutions that scale with your business. We prioritize both security and the people behind it, giving you a dedicated team that feels like an extension of your own.

If you want to strengthen your security without the in-house overhead, contact SubIT today and let us build you a cybersecurity strategy that works for your business.

 

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Client Success Stories

Don’t take our word for it. Here’s what happened when these businesses made the switch to SubIT.

Rodolfo Rodriguez

Sub IT and their team are the best in the game!! Best decision I could have made for my company. They’re extremely responsive and knowledgeable. They really facilitate all of our IT needs ensuring maximum efficiency and satisfaction for our customers. Thanks Sub IT !

Daniel Merino

My company has been using subIT for a while now and I can honestly say they’re one of the best IT management and support companies in Miami. The team is super efficient, always quick to respond and very knowledgable. Whether it’s managing our network, handling cloud backups, setting up new equipment, or helping with cybersecurity, they’ve been all over it.

Most importantly, everyone I’ve interacted with is friendly, professional, and easy to work with. You can tell they take customer service seriously. Highly recommend them if you’re looking for solid IT support.

Kristine S. Quintanal

I recently worked with SubIT for our IT needs, and I could not be happier WTH the results. Their team was incredibly knowledgeable and responsive, addressing all our technical challenges promptly. They took the time to understand our business requirements and provided tailored solutions that greatly improved our efficiency. They really helped us improve our cybersecurity to make sure we were following the right protocols. Their customer support and IT support is outstanding; any questions we had were answered quickly and thoroughly. Their IT support ticketing system is so user friendly. I highly recommend SubIT for anyone looking for a reliable and professional IT services!

Briana Martinez

I can’t express enough how pleased I am with the outstanding services SubIT provides us.

Manny and his team treated me like I was their most Important client. The kindness and attention to detail was unmatched. Some of the help I received honestly felt like having a dedicated chief strategist on board.

I’m not a typical reviewer but when companies do great work, they deserve to be recognized. I have had other IT experiences and this doesn’t even come close. I can actually talk to someone. The staff is top notch. Not looking back.

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Elis Rojas

Managing Partner of Law Firm

SubIT has assisted my small business for over a year now. They are efficient, knowledgeable, and are informed in complex areas of cyber security. Our IT needs are completely met and our staff is able to be productive because of SubIT’s service. We could not recommend them more!

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Jose

Managing Partner of Law Firm

“SubIT stands out among the other firms we’ve used in the past.”

The single greatest benefit to having SubIT handle our IT is that we’ve been able to outsource an entire department to a group of professionals with the technical expertise necessary to streamline a lot of the processes that would normally fall on us. SubIT stands out among the other firms we’ve used in the past by being agile and adaptable. When we’ve presented them with unique issues they’ve been able to adapt and deliver solutions to specifically address our needs faster than I’ve thought possible. Additionally, there’s no drop off of talent or expertise depending on what rep you’re working with, there is quality up and down the roster.

If someone is on the fence, I would advise them not to think twice. Leave the IT work to SubIT; let SubIT handle your IT and technical issues so you can get back to doing what you love most, running and growing your business.

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Raymond

Partner of CPA Firm

“They are a part of our team.”

SubIT offers so much however their three greatest strengths are: consistent, service, availability, and our relationship with them. They are a part of our team.

Make no mistake, SubIT must be your first choice for IT Services.

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Estrella

CFO of Construction Company

“We no longer have to worry about long delays.”

Peace of mind is the biggest benefit we have experienced with working with SubIT. We no longer have to worry about long delays like we did before. Their response time is excellent, and our needs are taken care of. Try SubIT – you will not be disappointed!

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Juan

COO of Primary Care Centers

“Can quickly provide solutions to our needs.”

With SubIT we have continuous access to knowledgeable and experienced IT professionals ready to assist us in resolving both complex and routine matters.

SubIT is above the industry standard by offering immediate responses to our staff and can quickly provide solutions to our needs. SubIT works diligently to resolve your technical issues and provides peace of mind.

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Eduard

Partner, CPA Firm

The biggest benefits of working with SubIT are teamwork and reliability. All the technicians are knowledgeable and friendly. SubIT is quick to respond to our company’s needs especially when it comes to network solutions and in business time is money. We can’t afford for our systems to be down and SubIT keeps us up and running

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