Don’t Make These Incident Response Planning Mistakes

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Worried about cyberattacks hitting your business? You’re not alone.

Cyberattacks pose a real danger to businesses like yours and without a solid incident response plan, your business won’t be able to recover quickly, resulting in extensive losses. The good news, however, is that an incident response plan can help.

Through this blog, we’ll show you the common mistakes, myths and misconceptions that can stop you from building a strong response plan. We’ll also share simple solutions that will help you safely navigate cyber challenges.

Avoid these mistakes to build a strong response plan

Here are a few common mistakes that all businesses should avoid:

Mistake 1: Thinking cyber incidents only come from external attacks

• By ignoring internal threats, you’re creating opportunities for cyberattacks.
• Internal mistakes, like ineffective processes or human errors due to inadequate training, can also lead to data breaches.

Solution: Invest in your employees and set up a process

• Train your employees on cybersecurity best practices and establish protocols for handling
sensitive information.
• Periodically review your internal processes. This will help you find and resolve issues in your procedures that could lead to data leakage.

Mistake 2: Focusing only on technology

• You can’t build an effective incident response plan by solely focusing on technology. While tech solutions are valuable, they’re only effective when they are efficiently leveraged by a team of trained personnel.
• A solid response plan goes beyond technology and includes communication plans, legal considerations and damage control strategies.

Solution: Build a complete response plan

• Train your response team on both tools and processes. Don’t focus solely on the technology.
• Develop clear communication protocols.
• Define clear roles and responsibilities.
• Ensure your team understands your legal obligation to report and comply with data breach regulations.

Mistake 3: Not updating your response plan

• It’s a common misconception that an incident response plan, once created, need not be updated. However, the truth is, without regular review, updates and practice, a response plan will become ineffective.
• Also, without simulations and post-incident analysis, you won’t be able to find the root cause of a problem and avoid future reoccurrence.

Solution: Consistently review your response plan

• Establish a process to hold regular reviews.
• Adapt your response plan to keep up with the evolving threat landscape.
• Conduct periodic simulations to refine your response strategy and ensure team readiness.

The above-mentioned solutions will help you build a proactive incident response plan. However, it’s also a good strategy to take the help of experts if you don’t have the resources and tools. Consider partnering with an experienced IT service provider.

Building resilience: Partner for a robust incident response plan

Ready to fortify your business against cyberthreats?

All businesses today must have a solid incident response plan against ever-evolving cybersecurity threats. However, to build an effective response plan, you need expertise, resources and advanced tools. That’s where we can be your strategic partner — your first line of defense against cyberstorms.

Choose a partner who can give you complete peace of mind. Talk to us today! Schedule your 15-minute discovery call with SubIT today and take the first step towards a robust and reliable IT infrastructure. To schedule a free 15-minute discovery call go to www.subitco.com/discoverycall or call us at 305-602-9427.

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Client Success Stories

Don’t take our word for it. Here’s what happened when these businesses made the switch to SubIT.

Rodolfo Rodriguez

Sub IT and their team are the best in the game!! Best decision I could have made for my company. They’re extremely responsive and knowledgeable. They really facilitate all of our IT needs ensuring maximum efficiency and satisfaction for our customers. Thanks Sub IT !

Daniel Merino

My company has been using subIT for a while now and I can honestly say they’re one of the best IT management and support companies in Miami. The team is super efficient, always quick to respond and very knowledgable. Whether it’s managing our network, handling cloud backups, setting up new equipment, or helping with cybersecurity, they’ve been all over it.

Most importantly, everyone I’ve interacted with is friendly, professional, and easy to work with. You can tell they take customer service seriously. Highly recommend them if you’re looking for solid IT support.

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I recently worked with SubIT for our IT needs, and I could not be happier WTH the results. Their team was incredibly knowledgeable and responsive, addressing all our technical challenges promptly. They took the time to understand our business requirements and provided tailored solutions that greatly improved our efficiency. They really helped us improve our cybersecurity to make sure we were following the right protocols. Their customer support and IT support is outstanding; any questions we had were answered quickly and thoroughly. Their IT support ticketing system is so user friendly. I highly recommend SubIT for anyone looking for a reliable and professional IT services!

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Elis Rojas

Managing Partner of Law Firm

SubIT has assisted my small business for over a year now. They are efficient, knowledgeable, and are informed in complex areas of cyber security. Our IT needs are completely met and our staff is able to be productive because of SubIT’s service. We could not recommend them more!

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Jose

Managing Partner of Law Firm

“SubIT stands out among the other firms we’ve used in the past.”

The single greatest benefit to having SubIT handle our IT is that we’ve been able to outsource an entire department to a group of professionals with the technical expertise necessary to streamline a lot of the processes that would normally fall on us. SubIT stands out among the other firms we’ve used in the past by being agile and adaptable. When we’ve presented them with unique issues they’ve been able to adapt and deliver solutions to specifically address our needs faster than I’ve thought possible. Additionally, there’s no drop off of talent or expertise depending on what rep you’re working with, there is quality up and down the roster.

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Raymond

Partner of CPA Firm

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SubIT offers so much however their three greatest strengths are: consistent, service, availability, and our relationship with them. They are a part of our team.

Make no mistake, SubIT must be your first choice for IT Services.

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CFO of Construction Company

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Peace of mind is the biggest benefit we have experienced with working with SubIT. We no longer have to worry about long delays like we did before. Their response time is excellent, and our needs are taken care of. Try SubIT – you will not be disappointed!

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Juan

COO of Primary Care Centers

“Can quickly provide solutions to our needs.”

With SubIT we have continuous access to knowledgeable and experienced IT professionals ready to assist us in resolving both complex and routine matters.

SubIT is above the industry standard by offering immediate responses to our staff and can quickly provide solutions to our needs. SubIT works diligently to resolve your technical issues and provides peace of mind.

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Eduard

Partner, CPA Firm

The biggest benefits of working with SubIT are teamwork and reliability. All the technicians are knowledgeable and friendly. SubIT is quick to respond to our company’s needs especially when it comes to network solutions and in business time is money. We can’t afford for our systems to be down and SubIT keeps us up and running

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