GET TO KNOW US
About subIT
Launched in 2015 and operating out of Miami, Florida, subIT provides a turnkey IT department for companies that don’t have an IT department. We also work with companies that have internal IT resources and wish to outsource any part of their operations to us. We also specialize in handling companies that have multiple locations across the United States as well as locations in Europe, and certain parts of Latin America.
30
Minute Response
We strive to provide a 30 minute response time or better for emergencies reported during business hours.
100+
Customer Locations
Over 100 physical customer locations under our management across US and Canada.
GETTING TO KNOW US
Industry-Leading Experience
We pride ourselves in being a “one stop shop” IT Department for our various clients. For companies with an internal IT Department, we are able to provide co-managed services for any part of their IT operations they would like to outsource to us.
- IT Management & Support
- Cybersecurity Management
- Governance, Risk, & Compliance
- Hardware Procurement
- and much more…
POWERFUL OPERATIONS
What You Can Expect From Us
Absolute dedication to ensuring clients are beyond happy with our services
We take pride in what we do, and we’ve cultivated a culture of pride and excellence in service delivery with service performance KPI’s tracked weekly.
Going the extra mile when it matters
Having handled many disaster recovery scenarios or emergency situations, we understand when it’s time to roll our sleeves and get the job done.
Unlimited remote and on-site support
We don’t nickel and time on hourly rates for on-site service. Our package includes all on-site and remote services at no extra charge.
Focused on security, availability, reliability, and recoverability
We aim to protect your network from the ever-evolving landscape of cyberthreats while ensuring your employees are always able to work.
Fast response time for high-priority tickets with best due dates for standard requests
Our Service Coordination team triages everything that comes into our ticketing system to ensure end user needs are being met in an efficient manner.
Same day response for urgent issues that require on-site support
Diverse service offerings. We won’t end our day until business-impacting issue is resolved.
LEADING THE INDUSTRY
What Makes Us Better
Our team has close to 40 years of combined experience in the IT industry and we use our broad skill set to provide an IT strategy that makes sense for our client’s geographical footprint and company size.
Providing vCIO services to create and drive IT policy and strategy as well as providing the managed services necessary to execute the strategy allows us to drive a high level of quality service delivery versus our competitors.
Meet Our Team
Manuel P. Carvajales
Managing Partner
Joaquin J. Ochoa
Partner
Alvaro Moreira
Operations & Client Relations Manager
Ziv Yehezkely
Technician Team Lead
Anthony Marrero
Project Engineer
Carlos Gonzalez
Cybersecurity Lead
William Grill
Compliance Lead
Sarah Ruchala
Lead Service Coordinator
Hector Alas
Procurement Administrator
