GET TO KNOW US
About
SubIT
Established in 2015 in Miami, Florida, SubIT provides a complete IT department for companies that don’t have one. We also help companies that have an IT department and want to outsource certain functions. Our expertise extends to managing IT for companies with multiple locations across North America, Europe, and select areas in Latin America. We take pride in being a versatile, all-in-one IT solution, handling everything from IT management and cybersecurity to technical support and compliance.
30
Minute Response
We strive to provide a 30 minute response time or better for emergencies reported during business hours.
100+
Customer Locations
Over 100 physical customer locations under our management across US and Canada.
GETTING TO KNOW US
Industry-Leading Experience
We pride ourselves in being a “one stop shop” IT Department for our various clients. For companies with an internal IT Department, we are able to provide co-managed services for any part of their IT operations they would like to outsource to us.
- IT Management & Support
- Cybersecurity Management
- Governance, Risk, & Compliance
- Hardware Procurement
- and much more…
POWERFUL OPERATIONS
What You Can Expect From Us
Absolute dedication to ensuring clients are beyond happy with our services
We take pride in what we do, and we’ve cultivated a culture of pride and excellence in service delivery with service performance KPI’s tracked weekly.
Going the extra mile when it matters
Having handled many disaster recovery scenarios or emergency situations, we understand when it’s time to roll our sleeves and get the job done.
Unlimited remote and on-site support
We don’t nickel and time on hourly rates for on-site service. Our package includes all on-site and remote services at no extra charge.
Focused on security, availability, reliability, and recoverability
We aim to protect your network from the ever-evolving landscape of cyberthreats while ensuring your employees are always able to work.
Fast response time for high-priority tickets with best due dates for standard requests
Our Service Coordination team triages everything that comes into our ticketing system to ensure end user needs are being met in an efficient manner.
Same day response for urgent issues that require on-site support
Diverse service offerings. We won’t end our day until business-impacting issue is resolved.
LEADING THE INDUSTRY
What Makes Us Better
Our team has close to 40 years of combined experience in the IT industry and we use our broad skill set to provide an IT strategy that makes sense for our client’s geographical footprint and company size.
Providing vCIO services to create and drive IT policy and strategy as well as providing the managed services necessary to execute the strategy allows us to drive a high level of quality service delivery versus our competitors.
Meet Our Management Team
Manuel P. Carvajales
Managing Partner
Joaquin J. Ochoa
Partner
Alvaro Moreira
Operations & Client Relations Manager
Ziv Yehezkely
Service Manager
Anthony Marrero
Project Engineer
Carlos Gonzalez
Cybersecurity Lead
William Grill
Compliance Lead
