GET TO KNOW US

About subIT

Launched in 2015 and operating out of Miami, Florida, subIT provides a turnkey IT department for companies that don’t have an IT department. We also work with companies that have internal IT resources and wish to outsource any part of their operations to us. We also specialize in handling companies that have multiple locations across the United States as well as locations in Europe, and certain parts of Latin America.

30

Minute Response

We strive to provide a 30 minute response time or better for emergencies reported during business hours.

100+

Customer Locations

Over 100 physical customer locations under our management across US and Canada.

GETTING TO KNOW US

Industry-Leading Experience

We pride ourselves in being a “one stop shop” IT Department for our various clients. For companies with an internal IT Department, we are able to provide co-managed services for any part of their IT operations they would like to outsource to us.

  • IT Management & Support
  • Cybersecurity Management
  • Governance, Risk, & Compliance
  • Hardware Procurement
  • and much more…

POWERFUL OPERATIONS

What You Can Expect From Us

Absolute dedication to ensuring clients are beyond happy with our services

We take pride in what we do, and we’ve cultivated a culture of pride and excellence in service delivery with service performance KPI’s tracked weekly.

Going the extra mile when it matters

Having handled many disaster recovery scenarios or emergency situations, we understand when it’s time to roll our sleeves and get the job done.

Unlimited remote and on-site support

We don’t nickel and time on hourly rates for on-site service. Our package includes all on-site and remote services at no extra charge.

Focused on security, availability, reliability, and recoverability

We aim to protect your network from the ever-evolving landscape of cyberthreats while ensuring your employees are always able to work.

Fast response time for high-priority tickets with best due dates for standard requests

Our Service Coordination team triages everything that comes into our ticketing system to ensure end user needs are being met in an efficient manner.

Same day response for urgent issues that require on-site support

Diverse service offerings. We won’t end our day until business-impacting issue is resolved.

LEADING THE INDUSTRY

What Makes Us Better

Our team has close to 40 years of combined experience in the IT industry and we use our broad skill set to provide an IT strategy that makes sense for our client’s geographical footprint and company size.

Providing vCIO services to create and drive IT policy and strategy as well as providing the managed services necessary to execute the strategy allows us to drive a high level of quality service delivery versus our competitors.

Meet Our Team

Manuel P. Carvajales

Managing Partner

Joaquin J. Ochoa

Partner

Alvaro Moreira

Operations & Client Relations Manager

Ziv Yehezkely

Technician Team Lead

Anthony Marrero

Project Engineer

Carlos Gonzalez

Cybersecurity Lead

William Grill

Compliance Lead

Sarah Ruchala

Lead Service Coordinator

Hector Alas

Procurement Administrator