The 3 Biggest Problems Florida
CEOs Have With Most IT Firms
If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don’t need us to tell you how frustrating that is.
Our research shows that most successful Florida CEOs have 3 big problems when dealing with most IT support companies. See if you agree…
Problem #1: You Have Constant Technical Problems.
Maybe you’ve experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.
Problem #2: They Don’t Understand How Critically Important Your Time Is.
If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.
You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.
Problem #3: Poor Communication And Service.
From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.
Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen – and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.
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As a prospective client, we’d like to give you 2 free hours of emergency IT support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current IT person to respond fast enough.
There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high- pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent IT support.
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I am delighted to share my experience with Sub IT, who has proven to be an exceptional IT partner for our multi-site medical practice. As the COO, overseeing multiple locations and ensuring seamless operations is crucial, and Sub IT has played a vital role in helping us achieve that.
Over the last 6 years, the team at Sub IT has impressed us with their extensive knowledge of the healthcare sector and their ability to tailor solutions specifically for our needs. They understand the complexities of managing IT across multiple sites.
One of the standout features of Sub IT’s service is their commitment to reliability. Their proactive approach to system monitoring and maintenance has significantly reduced our downtime, allowing our staff to focus on what matters most—providing excellent patient care.
Additionally, the security measures implemented by Sub IT have improved our data protection protocols, ensuring compliance with industry regulations while safeguarding sensitive patient information. Their expertise in this area has been invaluable, especially as we navigate the ever-evolving landscape of healthcare.
What truly sets Sub IT apart is their outstanding customer support. Their team is always just a call away, ready to assist with any inquiries or challenges we face. This level of responsiveness has fostered a strong partnership that we truly appreciate.
I wholeheartedly recommend Sub IT to any medical practice (or company of any kind for that matter) looking to enhance their IT capabilities. Their professionalism and unwavering support have made a significant positive impact on our organization. Thank you, Sub IT, for your excellent service and commitment to our success!
Danna
COO of international plastic surgery company
We like working with SubIT because they have a passion for what they do. Despite us being a trucking company, we like everyone today rely on emails and computers and the internet to realize our work. They are always on the cutting edge of what is happening and are always expanding their horizons with new courses and learning for their staff. We think this is a critical component for an IT provider since the industry moves so rapidly, but most importantly, it helps us feel safe and secure and allows us to focus on our business which is not IT.
Alex
President of Trucking Company
